Account Manager - State Farm Agent Team Member Hybrid - US

Account Manager - State Farm Agent Team Member

Full Time • Hybrid - US
Responsive recruiter
Replies within 24 hours
Benefits:
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
ABOUT OUR OFFICE:
April has been proudly serving the community as a State Farm agent since 2002, bringing over two decades of experience and leadership to the business. Our close-knit team of ten operates across two offices and is built on shared values like growth, connection, and integrity. We foster a supportive, people-first culture where genuine relationships and a commitment to doing what's right are at the center of everything we do.

We believe in creating an environment where team members feel valued, supported, and inspired to grow—both personally and professionally. Here’s what we offer:

  • PTO and benefits available after just 90 days
  • Employer-matched 401(k)
  • Health insurance with 50% employer contribution
  • 12 BetterHelp sessions per year for mental wellness
  • Quarterly team-building events and an annual holiday party
  • Snacks on-site to keep you fueled
  • Continuous professional development opportunities
If you're someone who thrives in a collaborative environment, values honest and compassionate service, and wants to make a meaningful impact—this is a place where you can truly grow.

ROLE DESCRIPTION:
As the Account Manager/Agent's Executive Assistant with April Welch, you equip our agency to continually achieve its goals. You empower our agency by working closely with the agent creating a working duo team that works on the efficient execution while freeing up the agent.

The agent's executive assistant reflects the agency leadership and a conduit to the agent in managing the day-to-day operations of multiple businesses while maintaining the agent well informed. The Executive Assistant will also work closely with location managers and corporate departments. 

RESPONSIBILITIES:
  • Managing agent's calendar and email correspondence.
  • Scheduling, tracking and overseeing payroll and bookkeeping, assuring all gets done on a timely basis.
  • Human Resources: tracking PTO, Health Benefits, onboarding team, updating Handbook. 
  • Booking Travel Arrangements (personal and professional)
  • Overseeing business tracking reports are done on a timely basis meeting deadlines.
  • Coordinating day-to-day business operations with various agency managers, employees and corporate executives.
  • Visiting and working from two, maybe three agencies developing strong relationships with managers and employees.
  • Provide prompt, accurate, and friendly customer service as needed. Service can include responding to inquiries regarding insurance availability, coverages, policy changes, transfers, claims and billing clarification (as needed).
  • Ensure the office is well-maintained, and continuously equipped to successfully meet customer needs and to market relevant products.  
QUALIFICATIONS:
  • Excellent communication skills - written, verbal, and listening
  • Bilingual English / Spanish (preferred but not required)
  • Some experience with bookkeeping, taxes, spreadsheets, travel, etc is required
  • Highly organized and detail-oriented
  • Experience in customer service required.
  • Proactive in problem-solving 
  • Able to work with multiple location managers and employees 
  • Strong technology skillsets
  • Able to coordinate and collaborate with multiple location managers and employees to achieve agency goals.
  • Candidates must reside in Colorado, this is a hybrid role serving our offices in Greenwood Village and Lakewood.
*This position could be available on a part-time basis as well, please note benefits do not apply if taken as part-time.

Flexible work from home options available.

Compensation: $24.00 - $28.00 per hour




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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